EndlessCut
Account

Payment, Cancellation and Refund Policy

Version 2026-10-14 · 14 October 2026

This policy explains pricing, payment, cancellation, access, and refunds for English-language purchases of EndlessCut, UpQueue, and the EndlessCut + UpQueue Bundle through the international (USD) checkout when enabled.

Seller:

Operator: Viktoriya Lisitsa
Status: Australian sole trader
Trading name: EndlessCut
ABN: 71488618836
Website: https://endlesscut.net
Legal and privacy contact: Viktoriya.Lisitsa@outlook.com

Legal and refund contact: Viktoriya.Lisitsa@outlook.com

Related documents: Terms of Service at `/en/legal/terms` and Privacy Policy at `/en/legal/privacy`.

1. What you buy

1.1. You may purchase one of the following 30-day offers when international USD checkout is enabled:

  • EndlessCut — US$49.90 — one licence code for EndlessCut on one Windows PC;
  • UpQueue — US$49.90 — one licence code for UpQueue on one Windows PC;
  • EndlessCut + UpQueue Bundle — US$85.90 — one licence code covering both Apps on one Windows PC for the same 30-day period.

1.2. If you purchase EndlessCut and UpQueue separately, you receive two independent licence codes and two independent paid access periods. The licences do not merge into a Bundle.

1.3. Each paid licence code has its own status, expiry, renewal, and device binding.

1.4. Creating an account does not by itself create a paid order or charge.

1.5. Separate purchases. A refund, remedy, or support request concerning one separately purchased App does not automatically apply to another separately purchased App or licence code.

1.6. Bundle. The Bundle is one offer and one licence code covering both Apps on one Windows PC. The Bundle is not divided into separate product refunds merely because it contains two Apps, except where applicable law requires a different remedy.

2. Price

2.1. Current published USD prices for a 30-day period are:

  • EndlessCut — US$49.90;
  • UpQueue — US$49.90;
  • EndlessCut + UpQueue Bundle — US$85.90.

2.2. The amount payable is the price shown at checkout for your selected offer immediately before you authorise payment.

2.3. Other regional or language-specific storefronts may display prices in other currencies. Those purchases are charged in the currency and amount displayed for that checkout path.

3. How payment is taken

3.1. The payment provider is the provider shown at checkout. International card payments may use Stripe when that payment method is enabled.

3.2. This policy does not describe Stripe as already available unless it is actually offered at checkout.

3.3. EndlessCut does not store full payment card numbers. Card details, where required, are entered with the payment provider.

3.4. Current offers are one-time purchases for a fixed 30-day paid period. There is no recurring charge, no subscription, and no automatic renewal unless a future checkout flow clearly discloses recurring billing and you expressly authorise it.

3.5. Renewal is a separate one-time payment that extends only the licence code you choose to renew. It does not start a subscription, renew another licence code on your account, combine separate licence codes, or convert separate purchases into a Bundle.

4. When access starts

4.1. After successful payment is confirmed, access is provided through your account and the licence code or codes for the offer purchased:

  • EndlessCut alone → one EndlessCut licence code;
  • UpQueue alone → one UpQueue licence code;
  • Bundle → one licence code covering both Apps on one Windows PC.

4.2. The 30-day paid period starts when we confirm payment and create or extend the relevant licence in our system, including recording the applicable licence expiry date. It does not start on first launch or first device activation unless checkout clearly states otherwise.

4.3. If your account holds multiple licence codes, each code has its own expiry date and device binding.

5. Cancellation

5.1. You may stop using the Apps at any time. Closing an application, uninstalling it, or deleting local files does not by itself reverse or cancel an authorised one-time payment.

5.2. Because current offers do not renew automatically, there is no subscription that you need to cancel. A paid period ends unless you make another one-time purchase or one-time renewal.

5.3. If you do not want another paid period, do not purchase or authorise another 30-day period for that licence or offer.

6. Refunds and remedies

6.1. Refund and remedy requests are assessed in relation to the specific offer purchased: EndlessCut, UpQueue, or the Bundle.

6.2. A change-of-mind refund is not automatically promised. This does not limit any consumer guarantee, right, or remedy that cannot lawfully be excluded.

6.3. For a Bundle purchase, a refund request is ordinarily assessed in relation to the Bundle as one offer. We do not automatically split a Bundle into separate product refunds, except where applicable law requires a different remedy.

6.4. This policy does not impose a blanket ban on refunds after activation or use.

6.5. Nothing in this policy excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other applicable law where doing so would be unlawful.

6.6. If the Software, licence access, or other supplied service fails to meet an applicable consumer guarantee or other non-excludable legal obligation, the remedies available to you depend on the circumstances and applicable law. They may include repair, replacement, resupply, refund or cancellation, and compensation for reasonably foreseeable loss or damage.

6.7. Refund requests should be sent to Viktoriya.Lisitsa@outlook.com and should include the account email and any order or transaction identifier available to you. Do not send full payment card numbers, CVV/CVC codes, banking passwords, or other secret payment credentials.

7. Chargebacks and unauthorised payments

7.1. If you believe a payment was unauthorised, contact us and your payment provider promptly.

7.2. We may investigate suspected fraud, misuse, duplicate payments, or abuse. Nothing in this section limits rights or remedies that cannot lawfully be limited.

8. Changes

8.1. Future prices, payment methods, or offer structures may change for new purchases. A change does not retrospectively alter the Apps, paid period, or licence code covered by an existing completed order.

8.2. The version date at the top of this page identifies the current edition of this policy.

9. Contact

Payment and refund contact:

Viktoriya.Lisitsa@outlook.com